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OFFICIAL PLATFORM USER GUIDE & MANUAL

T-Fleet User Guide

Step-by-step operating manuals for fleet administrators, dispatchers, commercial drivers, finance teams, and safety officers.

DOWNLOAD COMPLETE PDF MANUAL
1. Getting Started
2. Dispatch & Trip Planning
3. Commercial Driver Mobile Guide
4. Invoicing, Payroll & Factoring
5. Safety & Maintenance
6. Customer & Partner Portals
STEP 1 • GETTING STARTED

Welcome to T-Fleet & Navigation Basics

T-Fleet is an all-in-one freight operating system designed to run your commercial trucking enterprise from a single screen. When you sign in, your dashboard gives you immediate access to all core operational departments:

DISPATCH BOARD

Book freight loads, monitor real-time GPS locations, and assign tractors and trailers.

FINANCE & BILLING

Generate customer delivery invoices, review unpaid AR aging, and manage driver payroll.

SAFETY & MAINTENANCE

Track daily vehicle DVIR inspections, schedule repair work orders, and review driver safety.

FLEET ROSTER & ASSETS

Manage power units, dry vans, reefers, commercial drivers, and shipper customer accounts.

STEP 2 • INITIAL SETUP

Setting Up Your Company Profile & Invoicing Details

Before booking your first load, make sure your company information and billing remittance instructions are configured:

1. Navigate to Settings > Company Profile

Enter your official carrier legal name, operating authority numbers (CVOR / USDOT / MC), head office address, and primary dispatch phone number.

2. Upload Your Carrier Logo

Upload your high-resolution PNG logo. T-Fleet automatically places your branding on all generated customer rate confirmations and delivery invoices.

3. Configure Invoice Remittance & Payment Terms

Set your default payment terms (e.g., Net 30 Days), default operating currency (CAD or USD), and direct deposit / EFT remittance notes.

STEP 3 • EQUIPMENT MANAGEMENT

Adding Tractors, Trailers & Fleet Assets

Add every power unit and trailer to your fleet inventory so dispatchers can attach equipment to loads:

How to Add a Vehicle in 3 Steps:

  1. Go to Assets & Fleet from the left sidebar and click + Add Asset.
  2. Select the asset type: Tractor (Power Unit), Dry Van 53ft, Reefer (Refrigerated), or Flatbed.
  3. Enter the Unit Number (e.g., TRK-101), VIN, License Plate, Year/Make/Model, and Current Odometer reading.
Pro Tip: You can set equipment maintenance reminders to trigger notifications automatically before inspections expire.
STEP 4 • DRIVER ROSTER

Adding Commercial Drivers & Pay Profiles

Invite company drivers and owner-operators to access the mobile dispatch application:

1. Driver Contact & License

Input driver name, mobile phone number, email address, commercial driver license number (Class 1 / AZ), and license expiry date.

2. Pay Rate Configuration

Choose pay method: Rate Per Mile (e.g., $0.65/mile), Percentage of Load Revenue (e.g., 25%), or Hourly Pay Rate.

DISPATCH OPERATIONS

How to Create & Book a Freight Load

Booking a load takes under 60 seconds. You can either enter details manually or use AI Rate Confirmation parsing to auto-fill information:

STEP 1: SELECT CUSTOMER

Choose an existing shipper or type a new customer name. T-Fleet auto-fills their billing address and payment terms.

STEP 2: PICKUP & DELIVERY LOCATIONS

Enter Shipper Origin (e.g., Brampton, ON) and Consignee Destination (e.g., Montreal, QC), along with appointment dates and time windows.

STEP 3: CARGO DETAILS & FINANCIALS

Enter commodity type, weight, pallet count, agreed Linehaul Rate (CAD/USD), and any fuel surcharges or accessorial fees.

DISPATCH OPERATIONS

Using the Live Dispatch Board & Interactive Map

The Dispatch Board provides a single overview of your entire active freight operation:

PENDING
Needs driver assignment
ASSIGNED
Driver dispatched
IN TRANSIT
Rolling on the highway
DELIVERED
POD uploaded & complete

Click on any load card to view real-time GPS locations, send messages to the driver, edit lane details, or download generated rate confirmations.

DISPATCH OPERATIONS

Assigning Drivers & Equipment (Conflict Protection)

When assigning equipment, T-Fleet automatically prevents scheduling double-bookings:

Automatic Availability Filter: The dropdown only highlights drivers and tractors that are currently available and not booked on conflicting trips.
Assignment Notification: Confirmed assignments create an in-app notification for the assigned driver. A mobile push is attempted when the driver has a valid Expo device token and push delivery is configured.
ROUTE OPTIMIZATION

Optimizing 401 Corridor Diesel Fuel Stops

Fuel is a carrier's largest operating expense. T-Fleet monitors live diesel prices across major Ontario and Quebec truck stops:

WOODSTOCK ON (FLYING J #702)$1.489 / L (illustrative example)
KINGSTON ON (HUSKY TRAVEL CENTRE)$1.542 / L (illustrative)
CORNWALL ON (PETRO PASS)$1.529 / L (illustrative)
Dispatchers can click Optimize Fuel Stops on any load to automatically add recommended fuel stops directly to the driver's manifest.
COMMERCIAL DRIVER WORKFLOW

How Drivers Use the Mobile Portal

Drivers do not need to install complicated app store downloads. They simply log in via /login on any smartphone or tablet browser:

1. VIEW ASSIGNED TRIP

See pickup/delivery addresses, appointment hours, contact phone numbers, and special handling instructions.

2. 1-TAP GPS NAV

Tap the address to launch Google Maps or Apple Maps with truck-friendly routing.

3. UPDATE STATUS

Tap Start Trip, At Shipper, Loaded, and Delivered to notify dispatch in real-time.

VEHICLE SAFETY

Submitting Digital DVIR Pre-Trip Inspections

Before rolling out, commercial drivers must complete their daily Circle Check inspection:

1. Open your assigned load on mobile and tap Start Pre-Trip DVIR.

2. Review the inspection checklist: Air Brakes, Steering, Lights & Reflectors, Coupling Devices, Tires/Wheels, and Windshield Wipers.

3. If a defect is found, select Defect Found, take a quick photo of the issue with your phone camera, and add a short note (e.g., "Left trailer brake light cracked").

4. Sign the digital inspection with your finger and tap Submit DVIR.

Reported defects instantly notify the safety manager and create an automated repair work order!
DELIVERY CONFIRMATION

Uploading Signed Proof of Delivery (ePOD)

The moment the receiver signs the Bill of Lading, the driver uploads a photo to get paid faster:

1. Tap "Upload POD" at Delivery

Open the camera on your phone to take a clear, well-lit photo of the signed paperwork.

2. Instant Delivery Timestamp

The load status automatically updates to DELIVERED across the company dispatch board.

3. Auto-Triggers Customer Invoice

The accounting department instantly receives the verified document attached to the customer invoice.

ACCOUNTING & BILLING

Automated Customer Invoicing

T-Fleet removes the hours spent manually typing invoices:

• As soon as a load is marked DELIVERED, an official branded PDF invoice is automatically drafted with the agreed rate, fuel surcharge calculation, and signed POD attached.

• Review the invoice in Finance > Invoices, make any adjustments for waiting time (detention), and click Email to Customer or Sync to QuickBooks.

CASH FLOW MANAGEMENT

Accounts Receivable Aging Matrix (0 - 90+ Days)

Track who owes you money and when payments are due:

CURRENT
Within Net Terms
1 - 30 DAYS
Standard collection
31 - 60 DAYS
Send auto-reminder
90+ DAYS
Priority collection
DRIVER SETTLEMENTS

Generating Driver Payroll Settlements

Pay your drivers accurately without manual calculations:

1. Go to Finance > Driver Settlements.

2. Select the driver and pay period (e.g., Weekly or Bi-Weekly).

3. T-Fleet automatically tallies all completed trip miles, calculates the gross pay, and lists fuel card deductions and cash advances.

4. Click Generate Paystub PDF to email the settlement breakdown directly to the driver.

LIQUIDITY ACCELERATION

1-Click Factoring Batches for Immediate Cash

Instead of waiting 30–60 days for shippers to pay, submit delivered invoices for same-day funding:

Select Verified Delivered Invoices
Click "Submit Factoring Batch"
Receive Direct Deposit Advance in 24 Hours
FLEET MAINTENANCE

Managing Defect Reports & Repair Work Orders

Keep your tractors and trailers safe and roadworthy:

• Whenever a driver flags a defect during a DVIR inspection, it appears in Safety > Maintenance as an open item.

• Assign the repair to your in-house mechanic or third-party garage, attach parts and labor costs, and mark the defect Resolved & Certified Safe before the truck rolls again.

INCIDENT DOSSIER

Documenting Roadside Incidents & Claims

In the event of a collision, cargo claim, or roadside inspection citation:

1. Open Safety > Incidents and click Log Incident.

2. Record the date, highway location, involved driver, police report number, and witness statements.

3. Upload accident scene photos and insurance claim files directly into the incident dossier for audit protection.

NSC & DOT AUDIT READINESS

Driver Qualification Files & NSC Compliance

Ensure your fleet passes provincial (CVOR / NSC) and US DOT audits with flying colors:

• Automatic alerts 30 days before driver medical cards or licenses expire.
• Digital log of driver training certificates (TDG Dangerous Goods, Hours of Service, Winter Driving).
• 1-click export of complete fleet safety files during an official regulatory audit.
CUSTOMER VISIBILITY

Sharing Real-Time Tracking Links with Customers

Stop answering daily "Where is my shipment?" phone calls:

• Every booked load includes a secure Public Tracking Link.

• Email or text this link to your customer. They can open it on their browser to watch live truck movement on the map and see estimated arrival times without logging in.

• Once delivered, the customer can download their signed Proof of Delivery receipt directly from the link.

PARTNER CARRIER NETWORK

Brokering & Assigning Loads to Subcontractors

When you have excess freight volume, assign loads to approved partner carriers:

1. On the load dispatch modal, select Assign to Subcontractor.

2. Choose the partner carrier and enter the agreed carrier pay rate.

3. Generate and send an official Carrier Rate Confirmation agreement.

4. The subcontractor uploads their delivery POD into their dedicated partner portal to approve payment settlement.

T-FLEET

The next-generation transport management system built for Canadian corridors and North American cross-border commercial freight operations.

Canada & North American cross-border operations
Contact the T-FLEET team through the request form

Product & Hubs

  • Unified Fleet Architecture
  • 401 Corridor Dispatch
  • Telematics & GPS Tracking
  • DVIR & Safety Dossiers
  • AR Aging & Factoring

Resources

  • System Documentation
  • Pricing & Plans
  • REST API Reference
  • PDF Operator Guide ↗
  • Client Portal Gateway

Enterprise

  • Book Live Demo
  • Regional Terminals
  • Request security and compliance information
  • Review documented platform capabilities

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